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About this page

FUWG Project Name: Countway Locker Configuration

Page content contributors:

Julie Petzold, Michael B. Mellor, Kara Young

Contents:

Brief description of project

  • Kara Young can you add Mike Mellor's (michael_mellor@hms.harvard.edu) email address to the email table?

Testing Requests to Countway Lockers

 Emily
User RoleOwning Library: Item Barcode
Pick-Up LocationDesired OutcomeResultStatusNote
Faculty (Student and Staff)

Widener: 


Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

What are standard opening hours?

Pre-pandemic hours:

M-Th: 8am-11pm

F: 8am-8pm

Sa: 12pm-7pm

Su: 12pm-11pm

Not sure yet what they will be going forward

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Gutman:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Special Borrower (e.g. Alum)Widener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:
Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting ResearcherWidener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:  Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library GuestWidener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. User does receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  4. Hold slip "prints" when the item is received at Countway Locker
  5. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  6. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:  Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
 Mike
User RoleOwning Library: Item Barcode
Pick-Up LocationDesired OutcomeResultStatusNote
Faculty (Student and Staff)

Widener: 


Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

What are standard opening hours?

Pre-pandemic hours:

M-Th: 8am-11pm

F: 8am-8pm

Sa: 12pm-7pm

Su: 12pm-11pm

Not sure yet what they will be going forward

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Gutman:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Kara: Need to make a custom change on the patron-facing "item on hold shelf" notice/letter so that they don't get sent
  • Kara: Put Mike's and Emily's emails in for the printer

HOLD Shelf is 365 days, per other libraries

Special Borrower (e.g. Alum)Widener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:
Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Visiting ResearcherWidener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:  Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Library GuestWidener: Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

Countway: 

GEN:

HD:

FANON:

GMD:

HIM:

JCSW:

Countway Lockers
  1. User can submit a request
  2. User receives a notice with the item is "Returned" at Countway Locker that says something like "we are processing your request and will receive an email with pickup instructions when ready"
  3. Hold slip "prints" when the item is received at Countway Locker
  4. Item remains on Alma Hold shelf for 7 open-Alma days
    1. Question: What happens if requests are "received" at Countway Locker on a Sunday (a day that Countway Locker is "closed" due to HUMS delivery schedule)?
  5. Item is loanable according to item policy and user group


  • Tester: If picking a random person, make their email your email so you can see what notifications are generated
Gutman:  Countway LockersUser cannot submit a request to Countway Circulation Desk (Lockers replace Hold Shelf)

  • Tester: If picking a random person, make their email your email so you can see what notifications are generated

How do non-requested Items interact with the Countway Locker location?


Communication plan

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