Troubleshooting

Missing File Names/Page Labels:

Because spreadsheets are “read” by the METS Batchloader run by Imaging Services as part of the deposit process, formatting and specific wording of labels on each template is significant and any variation may cause an error in the upload.  This could result in failure to upload or produce unintended file names and neglect to import provided page labels.  Template labels are the first place to check and correct if a deposit is received without the provided file names or page labels.  Material may be re-uploaded with a corrected template.

Object Label / Titling Information:

All data entered in this field must be presented on the same line (no returns with the "enter" key).  Any broken lines will result in incomplete transfer of the object label.  This may be manually corrected in the DRS Web Admin.  For orders with multiple errors, correcting the spreadsheet and requesting a re-upload may be most efficient.