Patron Imaging Requests from the Reading Room

Owned by Emilie Hardman (Unlicensed)
Last updated: Jul 14, 2023 by Mary Haegert

See the FAQ for answers to common questions about reproductions. Pricing information may be found here. Please note that we do not accept requests for reference requests from the reading room unless the patron is unable to their own images due to disability.

Consultation Room

Existing Requests: 

Patron arrives at the library and wants to page a request that is in the photography queue.

  • Reference scans:
    • Explain to the patron that they will be expected to take their own photos.
    • Navigate to the billing tab.
    • Go to the cancel button at the top of the page.
    • Unhighlight the Send Email button.
    • Cancel the order portion of the request
  • Publication quality scans:
    • Explain to the patron that they will have to flag the item.
    • Ask them to retrieve the Photoduplication Instruction sheet and flags from the staff member in the reading room.

Ask them to retrieve the instructions and flags from the staff member in the reading room.  

New Requests: 

Patron places request for scans while in the reading room.

  • Reference scans:
    • Refer them to the staff member in the consultation room to explain our policy.
  • Publication quality scans:
    • Hand the patron flags and  the photoduplication Instruction sheet.
    • When the item is returned, check to make sure that the flags are filled out properly. (The flag(s) should have a date, page number or some kind of description at the top.) 
    • Write “route to photodup” on the top of the slip and stacks staff will route it to the correct queue..

Reading Room

Existing Requests:

Patron arrives at the library and wants to page a request that is in the photography queue.

  • Reference scans:
    • Refer them to the staff member in the consultation room to explain our policy.
  • Publication quality scans:
    • Hand the patron flags and photoduplication Instruction sheet.
    • When the item is returned, check to make sure that the flags are filled out properly. (The flag(s) should have a date, page number or some kind of description at the top.) 
    • Write “route to photodup” on the top of the slip and stacks staff will route it to the correct queue.  

New Requests:

Patron places request for scans while in the reading room.

  • Reference scans:
    • Refer them to the staff member in the consultation room to explain our policy.
  • Publication quality scans
    • Hand the patron flags and the photoduplication Instruction sheet.
    • When the item is returned, check to make sure that the flags are filled out properly. (The flag(s) should have a date, page number or some kind of description at the top.) 
    • Write “route to photodup” on the top of the slip and stacks staff will route it to the correct queue.


If you or the patron have questions about the process, please consult the FAQ. If you don’t see an answer to the question there, please contact Mary via Teams. (Reminder: the reference scan limits can be accessed on the Scans page of the website.) If you are messaging directly in RR Admin or RR Live, please tag Mary, so she will see the question.

Stacks

  1. Route the item to Photoduplication – On Hold.
  2. Bring item to hold shelf in Houghton Basement.
  3. The Reproductions Coordinator will pick up or arrange delivery to Pusey with the Circulation and Collections Coordinator.