Get help

There are many ways to get support during the website migration process.

Office hours

The Office of Communications hosts weekly content migration and design optimization office hours. Sign up for Office Hours here.

Slack

Join us on the Digital Comms Slack. Follow this link to sign up.

Technical WordPress support

You can provide feedback to us on technical issues or bugs while logged into WordPress.

Navigate to the page or block where you encountered the problem. Then click the red “Report Issue” button on the right hand side of the screen.

Open

The “Report Issue” button is on the right, in red

You’ll see a pop-up window with a screen shot of your current browser view. Please fill in all fields carefully. It’s important to select “yes” or “no” to the question “Is this preventing you from entering content?”

Open

This pop-up window should appear when you click “Report Issue”

When you have filled in all fields, click “Send Issue”

Web content support

Do you need help determining the best way to organize your content? Please fill out this form to get support from the Office of Communications.

Email us

If none of the methods above work for you, please email us at webredesign@hsph.harvard.edu.