Springshare Products

Owned by William Walsh
Last updated: Sept 01, 2021 by Enrique Diaz

Springshare is the vendor responsible for a number of widely used online applications like LibAnswers, LibApps, LibAsk, LibCal, LibGuides, and LibInsights.

Write to hl_springsharehelp@harvard.edu for assistance with:

  • Requesting an account for a new employee
  • Elevating an existing account's privileges
  • Creating a new instance for seat reservation
  • Configuring LibGuide groups
  • Applying Library branding or customizing look & feel
  • Orientation for first-time admins & users
  • Learning more about integrating Springshare into your library's workflows
  • Upgrading the Library's licensing agreement to increase capacity 

Self-Service Help

SpringShare provides excellent online help and training videos. Once you have a LibGuides account you can access SpringShare help from within LibGuides or via the SpringShare Help Center.

Support documentation for the Library