LTS Service Areas

Library Technology Services (LTS) is a Harvard University Information Technology (HUIT) unit that provides systems and support to the Harvard Library. LTS plans and develops the library technology portfolio and maintains reliable enterprise library applications to facilitate search, discovery, and access to knowledge. LTS also designs solutions to enable creation of world-class scholarly collections through acquisition, collaboration, and digital repository services.

Service Area	Description	Example Systems/Services
Library Management	Helps us track the massive physical holdings of the Harvard Libraries, manage the acquisitions and cataloging of new content, and the flow of items to patrons.	Alma Leganto ILLiad Library Data Warehouse (HART)
Resource Discovery	Enables patrons to find the materials they need for research and instruction. These are typically web-based search and browse systems, but also include APIs for machine access.	HOLLIS HOLLIS Images HOLLIS for Archival Discovery BorrowDirect/ReCAP Digital collections platforms Harvard Geospatial Library (HGL) LibraryCloud DRS Full Text Search (FTS)
Digital Preservation	Enables libraries to serve their critical cultural heritage function as long-term stewards of digital content that has been collected and produced at Harvard.	Digital Repository Service (DRS) back end systems Web Archiving Email Archiving (ePADD)
Library Information and Instruction	Connect and empower students, researchers and staff alike with knowledge, tools and resources to get work done effectively.	library.harvard.edu (HL website) Ask a Librarian Library Research Guides Digital Learning Launchpad (???) Library Staff Portal LTS Confluence wikis
Content Delivery	Enables patrons to use digital content online. These systems support online reading, viewing and download of ebooks, media and any other online data.	Image Delivery Service (IDS) Page Delivery Service (PDS) File Delivery Service (FDS) Streaming Delivery Service (SDS) Viewer (IIIF and Mirador) EZproxy
Special Collections and Archives	Specialized systems to support the collection, preservation, description, management and dissemination of the unique and rare materials Harvard.	ArchivesSpace Class Request Tool Aeon ACORN Harvard Archives JSTOR Forum
Scholarly Communications and Research Data Management	Support the publication of works by Harvard researchers in open and equitable scholarly communications platforms.	DASH Dataverse Harvard Data Commons ETDs
LTS Infrastructure	Generalized tools and systems in support of LTS's internal operations, as well as infrastructure that crosses service areas or applies to multiple systems.	NRS LTS Jira LTS Github LTS Group Services

* Some systems and services extend beyond a single Service Areas. These are listed with the primary service area.