Winter Recess Schedule 2023-2024

Owned by Laura Morse
Last updated: Dec 14, 2023 by Emily Kelly

Ask a Librarian

Ask a Librarian, including chat and email, will be suspended from 5:00 pm on Thursday, December 22, 2023, through Monday, January 1, 2024, for the holiday break. Any questions received during this period will be answered beginning Tuesday, January 3, 2024.

Get It! Services

Harvard Direct, Borrow Direct, Scan and Deliver, and Interlibrary Loan services will be suspended from Thursday, December 21, 2023, through Monday, January 1, 2024. Any requests made during this time will be processed beginning Tuesday, January 2, 2024, in order of receipt. For more information, contact hl_access_services@harvard.edu.

Harvard Depository/ReCAP Requests

Requests for library materials should be made by 3pm Wednesday, December 20, 2023, to ensure scheduled library pickup by Thursday, December 21, 2023. Requests made after this time may not be available until January 2, 2024. For more information, contact hl_access_services@harvard.edu.

HOLLIS Special Requests

Many Harvard Libraries will have limited hours during Winter Recess and January Term. For specific library details, visit Harvard's Locations and Hours page. Special Collections items housed at the Harvard Depository must be requested by Wednesday, December 20, 2023, for use before the holiday break. Items from the Harvard Depository requested after the 20th may not be delivered until January 2, 2024. 

Imaging Services will be closed from December 22, 2023 through January 1, 2024. Any copy orders placed during this period will be addressed in early January.

Requests for In Process Materials (items that are on order or in work orders)

Patrons can place requests for unreceived/On Order materials and materials in Library Processing/Work Orders throughout the winter recess. Requests received after 3 p.m. on Thursday, December 21, 2023, through Monday, January 1, 2024, will be addressed as soon as possible starting on Tuesday, January 2, 2024.

Records Management

Retrieval requests for Records Management items must be submitted by 2:00 pm on Wednesday, December 20, 2023, for guaranteed delivery by Thursday, December 21, 2023. All other requests and those submitted after this time will be delivered starting on January 2, 2024 as normal deliveries resume.

LTS Support

Emergency technical support will be "on call" in the event of any major systems failure. In the event of a Library Systems emergency, call the HUIT Operations Desk at (617) 495-7777. Please specify that you are calling about a library system.

If non-emergency communications cannot wait until LTS reopens on Tuesday, January 2, 2024, notify us via the LTS Support Center.

LTS Office Hours and Services

The Library Technology Services will be closed starting at 12:00 pm on Friday, December 22, 2023 through Monday, January 1, 2024. Regular office hours will resume on Tuesday, January 2, 2024. Voicemail and support tickets will be collected on business days throughout break. Any urgent messages will receive a response within 24 hours of review.

If you have any questions concerning this schedule, please contact us via the LTS Support Center.