Glossary

Beneficiaries: Anyone, whether directly involved in the project or not, who will benefit from the end result of the project.

Product owner: Designated representative of the working group, likely the chair or co-chair, who represents the working group at meetings with the Project team

Project manager: Facilitates project team meetings, meets with Working group, removes and escalates obstacles, provides project updates as defined in communication plan

Project Team: A group of SMEs and technical staff responsible for performing the technical work necessary to produce the solution stated in the project charter. Meets on a frequency determined in the project charter and will consult with the Working Group as needed throughout the project.

Depending on the project, may include the following roles:

  • Project Manager
  • Subject Matter Expert
  • Business Analyst
  • Quality Assurance Analyst
  • Architect
  • Software Engineer
  • Systems Engineer
  • UI Designer
  • Metadata Analyst

Responsibilities include:

  • Participate in definition of business requirements
  • Perform technical work
  • Communicate with Working Group as determined in the project charter and present demonstration meetings

Project Charter: A document that sets out the goals and parameters for the project, including problem and solution, roles and responsibilities, scope, timeline, and budget.

Sponsor: An individual who provides executive sponsorship and oversight of the project.

Responsibilities include:

  • Champion the project within HL
  • Review and approve project charter and key deliverables
  • Resolve resource and prioritization issues that are beyond the control of the Project Manager
  • Attend and provide feedback at demonstration meetings
  • Facilitate change management associated with the project

Subject Matter Expert (SME): An individual who is an authority in the functionality associated with the project and can inform feature development. At least one SME should be a member of the project team.

Working Group: A group designated through the HL governance structure to perform business work necessary to produce the solution stated in the project charter.

Responsibilities include:

  • Designate at least one SME to participate in the Project Team
  • Support the SME in definition and prioritization of business requirements
  • Attend and provide feedback at demonstration meetings
  • Perform User Acceptance Testing throughout the project