Streaming Audio Help

Need help with streaming audio? Send your questions and feedback to Harvard Library Technology Services.

On this page:

This help page describes the audio player used by the Harvard Library Streaming Delivery Service (SDS). This service streams digital audio stored in the Library's Digital Repository Service (DRS) to a web browser. Links to audio can be found in the Library's online catalog (HOLLIS+) and on individual library web sites. 

At this time, SDS delivers two types of audio –  recently digitized recordings in MP3 and MP4 (m4a) formats and older recordings in the RealAudio format. 

How do I play MP3/MP4 files?

If the audio you select is in MP3 or MP4 format, it will open in a browser-based player called JW Player that is compatible with major browsers and operating platforms. There is nothing to download or install – everything is handled by the browser. 

The player's control bar lets you play/pause, control audio volume, and move forward or back by dragging the audio timeline. 

How do I play RealAudio files?

If the audio you select is in RealAudio format, your browser may prompt you to download the file or open it in RealPlayer.  If there is only a download choice, you may need to download RealPlayer.

The player's control bar lets you play/pause, move forward or back, and control audio volume.

Can I download the audio?

At this time, audio can be streamed but not downloaded. Â