Renewals

Renewals Overview

• Patrons can renew their own items online in Primo- though most loans will auto-renew. See below for more information on this process.
• In Alma, you can renew one item, all items, or a set of loaned items for a patron

Renew an Item for a Patron

1. Go to Fulfillment >> Manage Patron Services
2. Scan or manually type patron ID number (if manually typing ID, click on Go)
3. Go to Loan Display and select All Loans
   
4. There are three renewal choices depending on what the patron wants to renew:
   
   1. Renew all loans: Renew all by clicking Renew All above the loaned items list
   2. Renew individual items: From All Loans, individually renew each item by clicking on the row action item list icon (the ellipsis) next to the item and select Renew
   3. Renew by changing date: Renew or change date for specific loans by selecting their boxes on left side of list, then clicking on Renew selected or Change due date
5. If an item fails to renew (if the item has been requested, for example), you will see an exception on the top of the screen.
   • Alma confirms how many items were or were not renewed successfully in a message with a blue background.
   • A "fail" error alert with a red background may also appear.

Auto-renewals

Loans for certain patrons auto-renew in Alma for  items as follows. If loan period/user group is not indicated below, loans are not eligible for auto-renewal.

Note: Patrons/staff can see the "renew" option in HOLLIS for these materials, but invoking it does not have any affect on auto-renewals/max renewal period.