Billing for overdue reserves/short term loans

Owned by Julie Petzold
Last updated: Mar 18, 2020
1 min read
  1. All reserves items, and non-reserves 3-hour loan items are subject to overdue fines of $3/hour (open hours). 
  2. FAQ: why isn't it charging by the minute any more? Answer: we wanted to charge only during open hours. There is no setting for "open minutes," only "open hours." So we had to change it to $3/hr with a 1-hr grace period. This means that if an item is due at 9 am, but returned at 10:01, the patron will accrue $6 in fines. A return anytime BEFORE 10am would result in no fine.
  3. This needs documentation and a communication plan (question)