Overdue notice config testing

Owned by Julie Petzold
Last updated: Mar 18, 2020
1 min read
  1. Send notices about items at the following frequencies: 2 days before, day after, overdue 15 days after, long overdue 45 days
  2. We already do send 7 days before (courtesy notice). We can change this to 2 days before, but can't send it at both 7 days and 2 days before. We also send a notice the day the item is due, and we send a notice when the item is "lost" at 45 days overdue.
  3. The new notices would be: 1 day after due date and 15 days after due date. They have been configured on old sandbox.
  4. Need testing and a communication plan.